Patient Information

We have extensive policies in place to prioritize the health and safety of our staff and patients. Please follow these links to find our cleaning protocol and other changes we have put in place as we re-open our clinics. Below are highlights of the changes we have made:

• One patient at a time: there will only be one patient and one physical therapist in each designated clinical space
• 45 to 60-minute treatments: each visit will be scheduled in a 45 to 60-minute slot. We have extended our scheduled slots to allow for one-to-one visits and time for cleaning between patients
• No communal equipment that cannot be properly cleaned: patients will bring in their personal equipment for each visit that has been provided by Connections
• Everyone wears a mask: all patients and staff will be required to wear a mask while in the clinic

Our Cleaning Protocol: Clinic Cleaning Protocol

Front Door Signage: Must Wear a Mask, Symptom Screening

Credit Card on File Announcement: Payment Policy

Physical therapy is a good option for those dealing with chronic pain conditions. Connections Physical Therapy is dedicated to helping our patients determine the true cause of their pain and create customized treatment programs that will allow them to get back to living full and healthy lives.

At our Massachusetts physical therapy clinic, we are here to help you get back to enjoying your life, free of nagging aches and pains.

To make an appointment or learn more about our services, simply click here to request an appointment.

Did you know you don’t need a referral to see a physical therapist?

Not everyone is aware that if you are experiencing pain or an injury, you can go directly to your physical therapist. It makes no difference whether you’re dealing with an old or new problem. You can schedule an appointment with one of our therapists in any of the 50 states to get help as soon as possible.

Direct Access in the medical community refers to the ability to see a physical therapist whenever you want without obtaining permission from your physician or medical practitioner.

Physical therapists routinely assess and treat patients without the recommendation of a physician. You can reach us at Connections Physical Therapy in Acton, Westwood, North Grafton, Harvard, Holliston, Leominster, Mansfield, Medway, Millis, Oxford, Pepperell, Sudbury, Wellesley & Worcester, MA, and we’ll schedule your appointment right away! Direct Access eliminates the need to waste time waiting for a doctor’s appointment, then waiting for a referral to physical therapy and another appointment with the therapist.

At Connections Physical Therapy, there are a wide variety of different healthcare plans that we accept.

We know insurance can be confusing. As a courtesy to our patients, we will verify your health benefits prior to your arrival to determine if there will be a copay, deductible, or coinsurance for therapy services.

Do you have one of these insurance plans? We have included most of the major plans with which we are in-network; however, this is not an all inclusive list! Please Contact Us today to verify other insurance plans.

• Aetna
• Allways
• Blue Cross Blue Shield
• Cigna
• Fallon Health
• Harvard Pilgrim
• Medicare
• Tricare
• Tufts
• Unicare
• United Healthcare

Our purpose at Connections Physical Therapy is to leave a greater impact on the communities around us. In order to do that, we want to change as many lives as possible and become a beacon of positivity in our communities.

Do you have a friend or family member who could benefit from our pain-relieving services? At Connections Physical Therapy, we love helping people achieve relief from pain and reach their full potential, thus making a difference in their lives.

If you know someone that could use our help, simply fill in the form below and we will send them information about how we may be able to help their condition. Be sure to let them know you referred them so they can thank you! For more information, Contact Us Today at Acton, Westwood, North Grafton, Harvard, Holliston, Leominster, Mansfield, Medway, Millis, Oxford, Pepperell, Sudbury, Wellesley & Worcester, MA Centers.